Refund & Return Policy

Thank you for shopping with Creators Daddy. We specialize in digital video products that are delivered electronically. Please read our refund policy carefully before making a purchase.

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1. Digital Product Policy

All of our products are digital in nature and are delivered instantly via download links or account access after purchase. As a result, we do not offer refunds once a product has been accessed or downloaded.

2. Exceptions – Refunds May Be Considered If:

• The product was never downloaded or accessed after purchase.
• You were charged more than once for the same product due to a technical error.
• The file is completely corrupted or not functioning and we’re unable to provide a working version within 3 business days.

3. How to Request a Refund

If you believe you're eligible for a refund under one of the exceptions above, please contact us within 7 days of purchase at:

📧 [email protected]
Include your order number, email address used at checkout, and a clear description of the issue.

4. Chargebacks

Initiating a chargeback without contacting us first may result in your account being permanently banned. We encourage open communication and are happy to resolve any issues promptly.

5. Need Help?

For questions or technical assistance, feel free to contact our support team anytime.